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Version 1.5 64 bit doesn't start

Posted: 10 Mar 2017, 07:07
by mcirri
Hi all,
I am new to this forum. I am posting about a problem I have with version 1.5. I need to slice a big model, the stl file is approx 500Mb, but kisslicer 32bit crashes. I thought it could be a problem of memory that could be worked around with the 64bit version. I downloaded the 64bit version but this one doesn't even start. It generates a generic error message as soon as one tries to run it and dies. It doesn't even open the main window.

How can I help you find out what is wrong?

My system is a Windows 7 Professional x64 service pack 1.

Best regards,
mcirri

Re: Version 1.5 64 bit doesn't start

Posted: 11 Mar 2017, 01:50
by EddyMI3D
Hello mcirri!

Any kind of error message?
What does it say?

I assume you downloaded this version.
Sometimes even zip files can be corrupted during downloading. Downloading again may help.

Regards,
Eddy

Re: Version 1.5 64 bit doesn't start

Posted: 13 Mar 2017, 13:12
by mcirri
Hi Eddy,

I downloaded the 64 and 32 bits from the website. I downloaded several times. The error for the 64 is in the attached file. The fact is that the error gives really little hint on what is the problem.

Mcirri

Re: Version 1.5 64 bit doesn't start

Posted: 13 Mar 2017, 15:15
by EddyMI3D
Hello mcirri,

this error message seems to be generated by Kisslicer, so Jonathan (lonesock), the author, should be able to help.

Regards,

Eddy